Shipping
FREE SHIPPING*
NEW ZEALAND + AUSTRALIA!
* ORDERS OVER $150 SHIP FREE TO NEW ZEALAND
*ORDERS OVER $250 SHIP FREE TO AUSTRALIA
*ORDERS OVER $250 SHIP FREE TO AUSTRALIA
All prices are in New Zealand dollars.
SHIPPING COSTS:
Within NEW ZEALAND:
FREE SHIPPING for orders over $150!
Shipping is calculated at checkout up to a maximum cost of $10.60 per order.
FREE SHIPPING for orders over $250!
FREE SHIPPING for orders over $150!
Shipping is calculated at checkout up to a maximum cost of $10.60 per order.
- Rural Delivery: There is a small surcharge for rural deliveries within New Zealand, please select the Rural Delivery option at checkout.
FREE SHIPPING for orders over $250!
NZ Post untracked service, up to 20 working days: $5 for orders up to $9 in value
DHL Express tracked service, 4 - 8 working days, no PO Box Deliveries: $24 for orders up to $150 in value
DHL Express tracked service, 4 - 8 working days, no PO Box Deliveries: $27 for orders $150 - $250 in value
WORLDWIDE:
Shipping is calculated at checkout up to a maximum cost of NZ$140.00 per order.
DELIVERY TIMES:
We aim to pack and ship your order within one working day, excluding weekends and public holidays.
Within NEW ZEALAND:
Target delivery time is overnight for major North Island towns, or two working days for other areas after leaving Miss Maude Sewing Store. Rural Deliveries will take an additional 2-4 working days.
These times are estimates only and are not guaranteed.
To AUSTRALIA:
DHL Express - tracked service. 4-8 working days.
These times are estimates only and are not guaranteed. Parcels may be held up at customs or for other unforeseen circumstances. In rare circumstances parcels may take up to eight weeks to clear customs.
WORLDWIDE:
DHL Express - tracked service. 6-12 working days.
These times are estimates only and are not guaranteed. Parcels may be held up at customs or for other unforeseen circumstances. In rare circumstances parcels may take up to eight weeks to clear customs.
Within NEW ZEALAND:
Target delivery time is overnight for major North Island towns, or two working days for other areas after leaving Miss Maude Sewing Store. Rural Deliveries will take an additional 2-4 working days.
These times are estimates only and are not guaranteed.
To AUSTRALIA:
DHL Express - tracked service. 4-8 working days.
These times are estimates only and are not guaranteed. Parcels may be held up at customs or for other unforeseen circumstances. In rare circumstances parcels may take up to eight weeks to clear customs.
WORLDWIDE:
DHL Express - tracked service. 6-12 working days.
These times are estimates only and are not guaranteed. Parcels may be held up at customs or for other unforeseen circumstances. In rare circumstances parcels may take up to eight weeks to clear customs.
SHIPPING CARRIERS
Within NEW ZEALAND:
Parcels are sent tracked via Courier Post - if you are not at the delivery address the courier will leave your parcel in a safe place. If there is no safe place, they will leave a collection card with instructions on how you can collect your parcel from a nearby depot. Your parcel will be covered for damage, however Smith Fabric House Ltd t/a Miss Maude or Courier Post will not be responsible for any missing or damaged parcels once the parcel has been registered as delivered within the Courier Post tracking system. Your parcel will be delivered with care, but we can not guarantee it's security once delivered. If you prefer for your parcel to be signed for on delivery, please make a note in the "Add Order Note' section of the cart (first page of checkout process).
To AUSTRALIA + WORLDWIDE
International parcels are sent via DHL
DHL Express is a tracked, time efficient service and is used for almost all international orders. Please note no PO Box deliveries. If you require PO Box deliveries - please get in contact and I can provide shipping options and quote.
Parcels are sent tracked via Courier Post - if you are not at the delivery address the courier will leave your parcel in a safe place. If there is no safe place, they will leave a collection card with instructions on how you can collect your parcel from a nearby depot. Your parcel will be covered for damage, however Smith Fabric House Ltd t/a Miss Maude or Courier Post will not be responsible for any missing or damaged parcels once the parcel has been registered as delivered within the Courier Post tracking system. Your parcel will be delivered with care, but we can not guarantee it's security once delivered. If you prefer for your parcel to be signed for on delivery, please make a note in the "Add Order Note' section of the cart (first page of checkout process).
To AUSTRALIA + WORLDWIDE
International parcels are sent via DHL
DHL Express is a tracked, time efficient service and is used for almost all international orders. Please note no PO Box deliveries. If you require PO Box deliveries - please get in contact and I can provide shipping options and quote.
RESPONSIBLE PACKAGING
We're on a journey to be a more environmentally responsible company. Your goods will arrive in one of, or a combination of the following packaging materials that we encourage you to re-use, recycle or compost:
- Card or cardboard envelopes
- Recycled plastic courier bags
- Cardboard boxes
- Reused packaging ie bubble wrap and padding materials
- Tissue Paper
- Home Compostable courier bags