Shipping
FREE SHIPPING*
NEW ZEALAND + AUSTRALIA!
* ORDERS OVER $150 SHIP FREE TO
NEW ZEALAND + AUSTRALIA
All prices are in New Zealand dollars.
SHIPPING COSTS:
Within NEW ZEALAND:
FREE SHIPPING for orders over $150!
Shipping is calculated at checkout up to a maximum cost of $10.95 per order.
FREE SHIPPING for orders over NZ$150!
FREE SHIPPING for orders over $150!
Shipping is calculated at checkout up to a maximum cost of $10.95 per order.
- Rural Delivery: There is a small surcharge for rural deliveries within New Zealand, please select the Rural Delivery option at checkout.
FREE SHIPPING for orders over NZ$150!
NZ Post untracked service, up to 20 working days: $8 for orders up to $9 in value
NZ Post + Australia Post Tracked Service, Australia Wide, 4-10 working days: $13.50 for orders up to NZ$150 in value
or
FREE SHIPPING for orders over NZ$150
DHL Express tracked service, 4 - 8 working days, no PO Box Deliveries: NZ$35 for orders up to $100 in value
DHL Express tracked service, 4 - 8 working days, no PO Box Deliveries: NZ$45 for orders over $100
WORLDWIDE:
Shipping is calculated at checkout. This varies between countries - we try and pass on the best rates we can while using international tracked courier services.
DELIVERY TIMES:
We aim to pack and ship your order within one working day, excluding weekends and public holidays.
Within NEW ZEALAND:
Target delivery time is overnight for major North Island towns, or two working days for other areas after leaving Miss Maude Sewing Store. Rural Deliveries will take an additional 2-4 working days.
These times are estimates only and are not guaranteed.
To AUSTRALIA:
Within NEW ZEALAND:
Target delivery time is overnight for major North Island towns, or two working days for other areas after leaving Miss Maude Sewing Store. Rural Deliveries will take an additional 2-4 working days.
These times are estimates only and are not guaranteed.
To AUSTRALIA:
NZ Post + Australia Post - tracked, signed for service, 4-10 working days.
DHL Express - tracked service. 4-8 working days.
These times are estimates only and are not guaranteed. Parcels may be held up at customs or for other unforeseen circumstances. In rare circumstances parcels may take up to eight weeks to clear customs.
WORLDWIDE:
International Courier tracked service. 6-12 working days.
These times are estimates only and are not guaranteed. Parcels may be held up at customs or for other unforeseen circumstances. In rare circumstances parcels may take up to eight weeks to clear customs.
These times are estimates only and are not guaranteed. Parcels may be held up at customs or for other unforeseen circumstances. In rare circumstances parcels may take up to eight weeks to clear customs.
WORLDWIDE:
International Courier tracked service. 6-12 working days.
These times are estimates only and are not guaranteed. Parcels may be held up at customs or for other unforeseen circumstances. In rare circumstances parcels may take up to eight weeks to clear customs.
SHIPPING CARRIERS
Within NEW ZEALAND:
Parcels are sent tracked via Courier Post - if you are not at the delivery address the courier will leave your parcel in a safe place. If there is no safe place, they will leave a collection card with instructions on how you can collect your parcel from a nearby depot. Your parcel will be covered for damage, however Smith Fabric House Ltd t/a Miss Maude or Courier Post will not be responsible for any missing or damaged parcels once the parcel has been registered as delivered within the Courier Post tracking system. Your parcel will be delivered with care, but we can not guarantee it's security once delivered. If you prefer for your parcel to be signed for on delivery, please make a note in the "Add Order Note' section of the cart (first page of checkout process).
Parcels are sent tracked via Courier Post - if you are not at the delivery address the courier will leave your parcel in a safe place. If there is no safe place, they will leave a collection card with instructions on how you can collect your parcel from a nearby depot. Your parcel will be covered for damage, however Smith Fabric House Ltd t/a Miss Maude or Courier Post will not be responsible for any missing or damaged parcels once the parcel has been registered as delivered within the Courier Post tracking system. Your parcel will be delivered with care, but we can not guarantee it's security once delivered. If you prefer for your parcel to be signed for on delivery, please make a note in the "Add Order Note' section of the cart (first page of checkout process).
To AUSTRALIA
Choose between NZ Post + Australia Post, or DHL Express.
NZ Post + Australia Post is a tracked, signed for service. Delivery Australia wide, including PO Boxes. Expected delivery times are 4-10 working days.
DHL Express is a tracked, time efficient service, expected delivery is 4-8 working days. Please note no PO Box deliveries.
DHL Express is a tracked, time efficient service, expected delivery is 4-8 working days. Please note no PO Box deliveries.
WORLDWIDE
International parcels are sent via DHL Express or New Zealand Post International Courier.
Each is a tracked, time efficient service.
RESPONSIBLE PACKAGING
We're on a journey to be a more environmentally responsible company. Your goods will arrive in one of, or a combination of the following packaging materials that we encourage you to re-use, recycle or compost:
- Card or cardboard envelopes
- Recycled plastic courier bags
- Cardboard boxes
- Reused packaging ie bubble wrap and padding materials
- Tissue Paper
- Home Compostable courier bags